Terms and Conditions

1. Acceptance of Terms

By accessing and using the Wheelwright Rescue website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our Services. These Terms govern all use of the Service and form a binding agreement between you and Wheelwright Rescue.

2. Services Offered

Wheelwright Rescue provides emergency roadside assistance including, but not limited to, vehicle recovery, tire changes, jump-starts, fuel delivery, and minor on-site repairs. We also offer nationwide and European breakdown cover, as well as specialised fleet breakdown services. The availability of specific services may vary based on location and vehicle type. Further details on our services can be found on our Services page.

3. User Responsibilities

• You must provide accurate and complete information when requesting services.
• You are responsible for ensuring your vehicle is accessible and safe for our technicians.
• You must comply with all instructions given by our staff or technicians during service provision.
• Payment for services rendered must be made as agreed upon prior to or upon completion of the service.

4. Limitation of Liability

Wheelwright Rescue will exercise reasonable care and skill in providing the Services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

5. Pricing and Payments

Pricing for services will be communicated to you prior to dispatch. All payments are due upon completion of services unless a pre-arranged payment plan or covered policy is in effect. We accept various payment methods, which will be confirmed at the time of booking. Failure to make timely payment may result in additional charges or legal action.

6. Cancellation Policy

Cancellations must be made within a reasonable timeframe prior to the arrival of our technician. Cancellations made after dispatch or upon arrival may incur a dispatch fee. Specific cancellation terms for pre-booked services or policies will be outlined at the time of booking.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, specifically England and Wales, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

9. Contact Us

If you have any questions about these Terms, please contact us:

• By email: support@wheelwrightrescue.co.uk
• By phone: 0121 496 0770
• By visiting this page on our website: Contact Us
• By mail: 2847 High Street, Suite 100, Birmingham, West Midlands, B4 7SS, UK