Frequently Asked Questions
Our average response time in the Birmingham area is 30-45 minutes, though this can vary based on traffic and your specific location. We always strive to reach you as quickly and safely as possible.
We provide on-demand assistance throughout the West Midlands. Additionally, we offer comprehensive nationwide and European breakdown cover plans for those who travel further afield.
Yes, absolutely. Once we've assessed your vehicle, we can recover it to a garage of your choice, your home address, or any other place of safety you designate within our service area, or as per your breakdown cover terms.
For on-demand services, we accept all major credit and debit cards securely at the roadside, ensuring a hassle-free payment process. For cover plans, various payment options are available through our website or customer service.
Our skilled technicians aim to resolve issues on the spot. However, if an immediate repair isn't feasible or safe at the roadside, we will safely tow your vehicle to your preferred destination, such as a garage or your home.
Yes, absolutely! Wheelwright Rescue operates 24 hours a day, 7 days a week, 365 days a year. We're always here when you need us, day or night.
Still have questions? Don't hesitate to contact us directly or call us for immediate assistance.